Accountability:  the quality or state of being accountable; especially: an obligation or willingness to accept responsibility or to account for one’s actions (Merriam Webster)

Morgan Moving and Storage: Accountability
At Morgan Moving & Storage, the buck stops here

At Morgan, we do more than SAY we’re accountable and we do more than just SAY that the buck stops here. We are committed to the highest standards in the industry and believe in continuous checks and balances.

Morgan Moving and Storage logo

To that end, we participate in Bekins’ Total Quality Commitment (TQC) Program, with the following elements being measured and monitored:

  • Packing claim frequency
  • Packing claim dollar average
  • Hauling claim frequency
  • Hauling claim dollar average
  • Warehouse claim frequency
  • Warehouse claim dollar average
  • Safety points
  • Weight estimate accuracy
  • Customer service ratings

The TQC program ensures that these standards are met today, tomorrow – and for the long haul.

When it’s time for your move, choose the Mississippi / Tennessee movers of choice – Morgan Moving & Storage – and request your free quote online.

At Morgan Moving & Storage: the buck stops here!

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